Customercare Cell no: +91 9435192570

9:30am to 8pm (Monday to Saturday)

Whatsapp +919435192570

9:30am to 8pm (All Days)

General Terms and Conditions

The use of this website is subject to the following terms of use:


Site and Contents


The content of the pages of this website is for your general information and use only. It is subject to change without prior notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


Ownership


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without assamonwheels.com prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.


User Content


You are prohibited from posting defamatory, obscene, pornographic, profane, threatening or unlawful material in our forums or our user feedback sections.

Assamonwheels.com will fully cooperate with any law enforcement authorities or court order requesting or directing Assamonwheels.com to disclose the identity of anyone posting such materials.

Assamonwheels.com may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Assamonwheels.com policies in any way.

Booking can be made online by filling up the booking form provided here and the payment can be made through any of the credit/debit cards listed here. Booking can be made for any person other than card holder also. For that you need to fill up details of card holder for payment and details of user for booking. The use of credit card is totally safe, we use EBS payment gateway for payment. EBS has a 128 bits SSL encryption technology compliant solution certified by VeriSign. Your card details are not shared.

  • If in case the booked vehicle does not show up, full refund will be made. In case despite our best effort to provide punctual service, an untoward event of delay in the service occurs, it can be made up by providing an alternate vehicle or full refund will be arranged as per informed choice.
  • Duty slip is to be filled by the customer, no disputes entertained. The start and end km are calculated from and to our garage. The driving speed of the vehicle is as per the directions of the local transport authority only. The parking charges, Tool and entry fees etc are to be paid by the customer.
  • On unavailability of desired vehicle, a similar vehicle of other make or an upper class vehicle will be provided at no extra charge. Insisting on travelling on unmotorable bad roads will not be accepted.

Cancellation Terms :

  1. If you cancel any confirmed booking below are the slabs of cancellation charges:
    1. 20% of the total amount will be deducted if cancelled 15 days prior to the pick-up time
    2. 50% of the total amount will be deducted if cancelled 7 days prior to the pick-up time
    3. 75% of the total amount will be deducted if cancelled 48hrs prior to the pick-up time
    4. 100% amount will be deducted if cancelled within 48 hrs prior to the pick-up time
  2. The refunds will be made by online transfer to the customer's bank account. No cash refund requests entertained.
  3. The amount will be refunded within 7 to 15 business days.

Important Note :

  1. Km and Time are calculated from vehicle garage to garage.
  2. Parking, state and toll charges will be extra and if applicable then have to be paid by customer.
  3. One day means a one calendar day (from midnight 12 to midnight 12).
  4. Cabs that are booked for outstation should not be use for local usage.
  5. The final amount will depend on actual travelled distance and days.
  6. AC will not work in hill areas or stopped / parked vehicle.
  7. Night drive charge is applicable for travel between 10pm to 6am.
  8. Driver's night halt allowance is applicable for staying the overnight outside the home town.
  9. A rental surcharge will apply for travelling beyond 300km in a single calendar day.
  10. A rental surcharge is applicable per day for travelling in the High hill areas eg., Bomdila, Tawang, Nongstong, Zero, Seppa, Etc.
  11. A surcharge is applicable during the peak seasons/festivals.
  12. The above terms and conditions can be revised, amended, added from time to time without any prior notice.